Landline issue

investment2018
Level 2
Hi, my landline has dial tone, can receive calls but can not make calls to other land line numbers. We recently updated our plan to have the OZ talk add on. While we receive message indicate the add on is active, we still can not make outgoing call. Why is it and how to fix it?
1 REPLY 1
Daisy_Dhen
Moderator

Welcome to TPG Community @investment2018!

 

Shoot us a private message with your TPG username or customer ID so we can check on this further. 

 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

 

Regards, 

Daisy_Dhen