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Porting landline number

vm
Level 2
Level 2

Hi,

I have been waiting for my landline number to port. I was advised it should have been ported yesterday.

I have received 2 phone calls today re:my internet being with another provider, which is not the case we have been with TPG for 2 weeks as I advised the person I spoke to on Monday about the same issue.

1 REPLY 1
Angeli
Moderator

Hi @vm

 

We'll coordinate your NBN order with our Service Delivery Team to determine the status. Let us have your TPG account details along with your preferred contact number and time, so if there is a need to ring you, the case manager will know how to reach you today. 


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