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Landline not working

BradA
Level 2

I'm unable to receive calls on my landline phone as the caller is unable to hear me. When I've tested this by calling my landline on my mobile, all we can hear is a very static and incomprehensible sound from our mobile. However, we can hear the person clearly from our end when on the landline. Please help!

1 REPLY 1
johnp
Moderator

Hi

Please send me through Private Message your username and customer account number or landline number so i can check further.

 

John