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As my landline has not been working since last week, please can you assist? Customer ID 6730292.
I can see that your service is an NBN-HFC service.
Can you confirm if your internet is working ok, and this issue is just related to your telephone service?
I have noted that there is no authentication from your router so can you tell me that is internet is working or not?
Also, your NBN-NTD box shows offline. Can you check there is power going to both the NTD and the Modem?