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Hi i have purchased a linksys voipbox and looking for a new reliable modem for fttn nbn as huawei supplied wireless keeps tropping internet connection and tpg say we are connected just reboot. I need the sip settings etc as if i cant get reliability with disabled son i will be forced to change isp to one that will support a reliable system.
Asus do a range one 58u i think looked good but like so many no voip thats why the voip box
Hi @Highjacker,
Welcome to the Community!
Our modems are designed to be used for TPG VoIP services only, it will not work for 3rd party modems.
On the otherhand, I have seen that one of our senior technician has gotten in touch with you today and assisted you with the concern raised.
I recommend having a read of this TPG Community article : Wireless Channel on your modem - what is it and why should I change it?
https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...
Let us know if you need further assistance.
Hi @Highjacker,
Welcome to the Community!
Our modems are designed to be used for TPG VoIP services only, it will not work for 3rd party modems.
On the otherhand, I have seen that one of our senior technician has gotten in touch with you today and assisted you with the concern raised.
I recommend having a read of this TPG Community article : Wireless Channel on your modem - what is it and why should I change it?
https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...
Let us know if you need further assistance.