TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Lost dial tone on home phone - internet still working

mark_wells
Level 3
Level 3
‎21-01-2019 08:49 AM

Hello,

 

I have ADSL2+ home phone for many years, and my phone lost dial tone (started flashing NO LINE) on Saturday morning 19th Jan, and has been offline all weekend. I still have ADSL2 internet (full speed), and I have tried a different handset and a different line splitter, but the phone remains inoperable. Please investigate and fix asap. Thanks.

 

My user is xxx_xxxxx

Phone number is (0x)xxxx xxxx

 

Mark Wells

0 Likes
Reply
2 REPLIES 2
mark_wells
Level 3
Level 3
‎21-01-2019 06:27 PM

 

Dial tone is now back again on the home phone, no further action is required. Thanks.

 

Mark Wells

0 Likes
Reply
Anonymous
Not applicable
‎22-01-2019 11:10 AM

Hi @mark_wells,

 

We are glad to know that your home phone issue is now working. For any concern feel free to create a thread here in our community.

 

Cheers!

0 Likes
Reply