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My landline was ported from Telstra 02 9337 5332 to TPG 02 8040 8018 But the phone is dead

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Level 1

My landline was ported from Telstra 02 9337 5332 to TPG 02 8040 8018

But the phone is dead and I can’t make and receive  calls

What must I do

1 REPLY 1
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Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download