Get online support
Welcome to TPG Community!
Please PM me your TPG username, CID or mobile phone number so i can look at your service
click my name and there is an option to send message
checking your account now
looks like the wrong username, can you pm your mobile number or email address?
Got your details, thank you,
Is your phone connected to phone port 1? on TPG modem?
Did you try another phone?
please confirm so that I can escalate this issue to our VOIP department