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My porting number was rejected.

ththptyltd2020
Level 2

I requested to porting an existing number to TPG.

I got a text today stating that the porting number was rejected.

The text also request me to contact back on 131423 or reply back to esther.geanga@tpg.com.au

I range the number but the service was limited and I sent an email to the email adress above but no respond yet.

1 REPLY 1
luisc
Moderator

Hi ththptyltd2020,

 

My records shows she got your email, at the moment we are still waiting from the current DID carrier to response from the porting.

Unfortunately we are not working at full capacity, sometime delay on chat,

We will keep you updated about it.