Hi sjdo, welcome to TPG Community!
Is incoming calls working though? If you can receive them but can't make outgoing calls, make sure you have credits for the home phone prepayment or have a voice add-on.
Your Home Phone Optional Prepaid Balance
If you have credits or voice-add on but still unable to call, please send us a private message with your customer ID and/or phone number so we can have a look at your account.
Regards,
Aubrey
