TPG Community

Get online support

NBN digital voice unfiancial

Kenman
Level 2

Hi,

 

I've been unable to make outgoing calls but can receive incoming calls fine, it says my status is unfiancial, unsure what's wrong.

unfinancial.jpg

 

Can somebody help me thanks.

1 REPLY 1
Jacob_Bowz
Community Manager

The reason the status is Unfinancial is because the payment needs to be cleared. If you need more help with this, send through a private message and we'll chat more there.