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NBN phone unable to make calls but has dial tone

AGT
Level 2
Level 2

Unable to make calls local or national, for about a week. Internet works.

After dialling 5 digits = engaged signal.
I recently changed modem password. My modem says:

Telephone Status: Telephone service unavailable. Please check your account settings or register a new number.

1 REPLY 1
Anonymous
Not applicable

Hi @AGT,

 

Let us help check what causing issues with the landline and get this sorted out Could you shoot us a PM with your details.

 

Regards,

 

Unable to make calls local or national, for about a week. Internet works.

After dialling 5 digits = engaged signal.
I recently changed modem password. My modem says:

Telephone Status: Telephone service unavailable. Please check your account settings or register a new number.