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New modem. No home phone

danielletony
Level 2

We have a new modem. Home phone no longer works.

NBN technician came and switched wires in front of house and we now have internet, but slower and not as receptive in all areas. 

1 REPLY 1
Ahra_G
Moderator

Hi @danielletony

 

Let's check if the homephone needs to be reconfigured since your internet is working. 

 

Send in your customer ID or username privately via message so we can assist. 

 

Thanks! 

Ahra_G