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No Landline Connection

Highlighted
Level 1

Still waiting for landline service to be connected.  Account started in March, that's seven months and counting.  Attempts to call customer service 131423 over this time period have proven to be very unsuccessful.  

 

Surely some form of financial compensation for non-provision of advertised service is warrented

 

Regards

 

sj120271

1 REPLY 1
Highlighted
Moderator

Hi @sj120271 ,

 

We're sad to know that you're having issue with the home phone. We're able to locate your account using your community details. We'd like to have one of our Technicians contact you for further test and investigation. Please PM us your best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!