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Phone Message Bank

Level 2

Hi there, I read in past years that TPG don't provide a message bank service, as done my Optus or Telstra for the phone connection.  Is this still the case and are TPG intending to introduce this feature - incredible that it doesn't exist! How are callers supposed to leave a message on our landline, without us buying a separate answering machine? 



Hi @familygillow,


Welcome to TPG Community!


We welcome all feedback as hearing from our customers is the best way we can improve our business.


Currently, our TPG home phone doesn't offer something like message bank or a voicemail that you can access by dialing a number on your phone, like you might be used to with another provider.


Should you require further assistance, please let us know.


Kind regards,