Phone line down 47 minutes on hold

[tanyawood79]

Please help. I have been on hold for 47 mins and counting. We have no home phone line and intermittent internet service. There does not seem to be an outage in our area and I want to report to get it fixed.

[ammojammo]

They put you on hold? My phone call said they were very busy, and would call me back at the first available time... 8am, Wednesday, 22nd..... in a week.

[BasilDV]

Hi @tanyawood79 

We'd like to have a better understanding of the situation and see how can we help.

Please send us a private message with your account details.

BasilDV