Welcome to the Community!
We checked your account and we're not detecting any network issues that will affect the ability to use the homephone. We also made a test call on the number and we're able to get a "ringing" status. Nonetheless, we have refreshed the connection on our end to see if that will address the issue you're having. Please test and let us know if it works. If it still doesn't work, please do the following in sequence: