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Phone services are connecting status

jessicar
Level 2

Hi, i'm working offshore in the Philippines for an australian company and is using TPG softphone on my laptop. I am having trouble in receiving and making calls for a couple of days now and the status showing below was "Phone services are connecting". Hoping for your assistance.

1 REPLY 1
Ahra_G
Moderator

Hi @jessicar 

 

Are you a TPG employee and is overseas? You may need to raise your issue with your IT Helpdesk if you're experiencing issues with your softphone. 

 

-Ahra_G