Porting of Optus Landline Number to TPG

[animalrehab]

Hi there,

We were originally told we would be able to have our old landline number ported over to TPG from Optus and have just been notified that Optus and TPG aren't able to port over the number due to an agreement. Are we able to port our old landline number over to a VOIP phone at all?

And is it correct that TPG is unable to port over our old Landline number to TPG?

Thanks

[Anonymous]

Hi @animalrehab , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community