Hi @nikiman . You can convert to a $0 per month Pay as you go plan. You can still receive calls and make free calls (000 and 1800). You need a pre-payment to make other calls. Your internet is not affected.
If the change phone plan function is not in My Account, send a private message to kate_ with your account number and request to change phone plan.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093
BTW, email notification from Community is not working, so you should check here from time to time.
