Switched modems no phone

[stefanl6]

I hooked up my my new TPG supplied AX1500 modem and no longer have the home phone working.Everything is set-up correctly but just get a single tone from the phone.It was working on the previous modem.

[BasilDV]

Hi @stefanl6 

We need to update the account with your new modem/router for the VoIP to work.

Just send us a private message with your account details and we'll arrange it for you.

BasilDV