Technical

[Rubysidhu02]

I need technical help, my internet is not working since 05/10/2023 6pm. I have been calling the technical team but nobody is answering

[BasilDV]

Hi @Rubysidhu02

Before performing any troubleshooting, please check if your service is part of an outage.

• NBN network status
• TPG service status

If not, please send us a private message with your account details.

BasilDV

[Rubysidhu02]

It is not under outrage . I am attaching file here . It’s not still showing any sign of connection either

[BasilDV]

If it is not affected by an outage, then we will wait for your account details via private message for us to run some tests.

BasilDV