Ask, answer and talk about our products
When should I notify my past phone provider to disconnect. My TPG NBN was connected on 23/11/2019?
Welcome to TPG Community!
We were able to locate your account using your community details and checked the progress of the number porting.
It was successfully ported today, which means that you may request to cancel your phone service with your previous provider.
Should you require further assistance, please let us know.