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Unable to dial 13 numbers from landline

BasilDV
Moderator

Hi @Drewjen1234

 

Welcome to the Community!

 

We were able to locate your account using your community details and it shows that you don't have any credit for you to call any 13/1300 numbers.

You may check this article in order to add a prepaid balance to all the numbers: Your Home Phone Optional Prepaid Balance

 

Stay safe.

BasilDV

Drewjen1234
Level 2
Thanks BasilDV. Hopefully I've sorted it.
MinB
Level 3

How so Shane when it use to be a service already provided.

Improve my foot!