Updating credit card details - account still not activated and working

[Dragz]

Hi there,

I updated my credit card details for my account, I had to do it several times before it actually worked.

With all the details update, you’ve debited $1 out of my account and my service is not working. Can you please rectify the issue and ensure my service is back and running.

This should have been fixed last week and it’s still not working. I’ve tried to call customer service and cannot get through.

[Anonymous]

Hi @Dragz, 

I will need to assess your account to see as to why your service isn't reinstated yet. Can you send me a private message? Here's how: How do I private message (PM) in the community

Regards,