VOIP home phone not working

[fudge99]

Was working normally until this morning. Internet works as usual. I have restarted the modem numerous times. The phone is completely silent .. no dial tone, nothing.

Can someone at TPG check my VOIP connection at that end please.

Thanks

[Shane]

Hey, @fudge99

Let us have a look and get to the bottom of this, could you send us a PM with your details.

How to send a PM? 

Regards,

Was working normally until this morning. Internet works as usual. I have restarted the modem numerous times. The phone is completely silent .. no dial tone, nothing.

Can someone at TPG check my VOIP connection at that end please.

Thanks

[fudge99]

Thanks Shane, I have PM'd you.

[fudge99]

Hello again,

This problem appears to have returned again this morning (Saturday 20th August).
Same as before ... internet OK VOIP dead.

Please look at again. 

Greg

[Shane]

We chased this with our Engineering Team. Expect an update via SMS or Phone call as soon as it becomes available.

Regards,

Hello again,

This problem appears to have returned again this morning (Saturday 20th August).
Same as before ... internet OK VOIP dead.

Please look at again. 

Greg