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Home Phone over NBN FTTC

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Level 1a

The NBN Technician has been, NBN FTTC is working, but no home phone.

I am plugged into Phone 1 on the Router. I get dial tone, but any call goes nowhere.

Incoming calls do not ring my phone.

Phone status page shows as 'Telephone Status: Telephone service unavailable. Please check your account settings or register a new number.'.

Help!

21 REPLIES 21
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Moderator

Hi

 

I have escalated your issue for you and a TPG Engineer will be in contact with you.

 

Regards,

Peter

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Level 1a

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