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VOIP phone not working

Level 2

Our VOIP phone has not been working.  I have rebooted the modem and router.  It is plugged into Phone 1 port on modem. 

Level 2

I have the same issue. After contacting TPG they report that I have to buy a new modem from them for $100 plus $10 shipping. The issue is that the modem is old and they can't update it.  

Personally I think its cheaper to go to iinet to get the exact same service and a modem for free with $10 shipping.


Hope that you have better luck than me with customer services and tech support.