VOIP

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Level 1a

Hi,

 

My VOIP phones didnt work after I changed my internet from ADSL to residential NBN. I was advised by TPG that this was due to residential NBN not having a static IP address so I changed it to a business NBN plan, which has a static IP address. However, the VOIP phones still do not work.

I am running a business with the VOIP phone lines and this issue has been ongoing for 3 weeks now. Could someone please assist me as no one answers the tech support phone line and no one on the chat service can help me.

2 REPLIES 2
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Moderator

Hello kenlawyers,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 1a