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VoIP not working (inbound and outbound calls)

Level 1c

Hi there, my home VoIP is not working which is bundled with the FTTB. Can you please check?

1 REPLY 1
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Moderator

Hi @lisachan47 ,

 

We understand that you were able to speak with one of our Moderator @Shane on your previous comment.

 

The case was escalated to our Engineering team for further investigation and they'll be in touch with your via phone call or SMS within 24 to 48 hours.

 

Should you require further assistance, please let us know.

 

BasilDV