Wifi not connected

Judy
Level 2
Says that it's connected with no internet
1 REPLY 1
BasilDV
Moderator

Hi @Judy 

 

What type of service you have? Is it NBN or Home Wireless?

 

What troubleshooting have you tried so far? Can you check the light status of the modem/router?

 

Do you have a device that can be connected via Wired/Ethernet to check if the service will work?