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You replaced my Modem/Router with a VX220-G2v but my existing Uniden Dect phone is not seen by it! No line for 10 days

Oricl1
Level 2

You replaced my 8 year old original Modem/Router with a VX220-G2v but my existing Uniden Dect phone  (which was working perfectly) is not seen by it! No line or phone for 10 days. Have spoken to TPLink and  they say it is you TPG because you have customised the VX220 as regards which phone it sees. It is not possible for a user to change whatever details you enterd into the Modem EPROM and they have no control over it  since you changed it. So please fix it!

1 REPLY 1
Aubrey
Moderator

Let's get this sorted out for you, @Oricl1. Please send us a private message with your customer details.

 

Thank you.