When pickup up the phone, there is no dial tone and no sound.
When dialling a number, the target phone does not ring.
When dialling our home phone, from another phone, the home phone does not ring.
When the phone is changed with a brand new phone, the same issue.
The phone line is dead, please fix ASAP.
It appears that you were already by our Technical Team more than an hour ago. It was noted that after some adjustments, your phone service is already working. Let me know if you still require additional technical assistance.