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i have dial tone and Internet, but cannot make or receive calls on home phone. No voip light.

Level 2

I have had TPG NBN for quite some time. Recently I noticed the home phone had stopped working, even though there is a dial tone. The internet works perfectly, but there is no voip light on my modem. I tried accessing my modem, but it won't recognise my usename and password. I no longer have the original username and password that came with the modem. Thanks.