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"The number you have dialed is not available from this service."

Level 1c


I when ever i try to make a phone call I get the told "The number you have dialed is not available from this service.", Ive only just noticed it because I dont use my land line that often.


I recently upgraded from an adsl2+ connection to an nbn 50 plan and I did select the 10 dollar landline option and I did have a land line with my adsl2+ plan, I assumed it would transfer with the connection change.


All the numbers Ive tired at either local or national.

I can recieve calls but not make them.

The land line does have a dial tone when i test it.

All the lights on my nbn boc thing are on(blue)


My customer ID is 3078460







Your details are not coming up with what you have provided.

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.


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