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"The number you have dialed is not available from this service."

Level 1c

Hi,

I when ever i try to make a phone call I get the told "The number you have dialed is not available from this service.", Ive only just noticed it because I dont use my land line that often.

 

I recently upgraded from an adsl2+ connection to an nbn 50 plan and I did select the 10 dollar landline option and I did have a land line with my adsl2+ plan, I assumed it would transfer with the connection change.

 

All the numbers Ive tired at either local or national.

I can recieve calls but not make them.

The land line does have a dial tone when i test it.

All the lights on my nbn boc thing are on(blue)

 

My customer ID is 3078460

 

-Bucky79

 

1 REPLY 1
Moderator

Hi

 

Your details are not coming up with what you have provided.

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter