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Archer VR1600v firmware upgrade please

Level 1c

Hi,

 

Is it possible to have the firmwear on my modem upgraded please. My current firmewear is:

 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

 

Thanks a lot

4 REPLIES 4
Moderator

Hi @Tolly011,

 

Welcome to TPG Community!

 

We have located the account using your community details and we'll raise your concern to our Engineering Team.

 

Further updates will be provided as soon as it becomes available.

Highlighted
Level 1c

Thank you, I look forward to the firmwear upgrade soon.

 

Thanks again

Level 1c

Hi,

 

could you you please give me an update on when the firmwear of my modem will be upgraded.

 

thanks a lot

Moderator

Hi @Tolly011, the complaint resolution case manager handling your case sent you an email yesterday and discussed the update on your escalated issue. Please don't hesitate to reply to his email should you need further assistance. Thanks! -Mc