I've been having issues with my modem intermittently dropping connection to my PC start happening every few days - a reboot of the modem fixes it and then it's fine again - for a short while.
I'm currently on firmware version: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Is there any updated firmware I can try?
Hi @max12121 ,
Welcome to the community!
We're sad to know that you're having difficulty with the service. We're able to locate your account using your community details and ran an initial test to the service. The result shows no line fault with a passing speed on the line currently connected for 21h 24m.
We'd like to confirm on what particular device(s) you experience getting dropouts. In case this issue occur to the device(s) connected via Wi-Fi. We did an article that you may find helpful, this will guide you on how to improve your wirelss connection at home.
Feel free to visit the link below.