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Archer VR1600v randomly restarting

ZippyZebra
Level 2

Hi,

 

Over the past two weeks our Archer VR1600v router has been randomly restarting, 1-3 times daily. There is always a few hours between each restart. This behaviour just suddenly started after years of working fine.

 

I've tried factory resetting, changing the power outlet used and also moving the router to a different place but the random restarts still happen.

 

Here is the firmware version, if it's any help: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

The hardware version is: Archer VR1600v v2.0 00000000

 

Could you please look into this, as it's quite disruptive?

Thank you in advance

1 REPLY 1
BasilDV
Moderator

Hi @ZippyZebra 

 

The modem/router is currently running with the latest firmware available.

 

We'd like to check on what we can arrange for you.

 

Please send us a private message with your account details.

 

BasilDV