Get online support
Hi @Rzaravi
Check your Hardware version and service type here to see if your modem has the latest firmware.
Hardware version: Archer VR1600v v1.0
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Hardware version: Archer VR1600v v1.1 / v2
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n