Archer VR1600v v2 firmware update please

[dragon64]

Hi,

I have a Archer VR1600 v2 modem/router.

Lately it drops out overnight, both lan and wifi, requiring power reset. Its becoming more regular.

I noticed my frimware version is : Firmware Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n Hardware Version:Archer VR1600v v2 00000000.

However I have no ability to update, and I am hopeful this will remedy the modem problem.

Can you please update my firmware or assist on how to?

Thank you

[Ahra_G]

Hi @dragon64, 

We'd be glad to update your modem's firmware. We also would like to take this chance to run tests on your connection. 

Send in your TPG username or Customer ID via PM so we can sort these out for you. 

Thanks! 

Ahra_G