Get online support
Can my modem's firmware get upgraded please.
I'm currently on :-
Device InformationFirmware Version:0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265nHardware Version:Archer VR1600v v2 00000000
Hi @Hooroo , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.
To send a PM, please refer to this link: How do I private message (PM) in the community