TPG Community

Get online support

Archer VR300 router for FTTC

Level 2

Hey Guys,


So I have purchased an Archer VR300, as our TPG supplied modem has been getting a bit flaky lately, and it was the only one at the shop that I went to.


I've tried going through the solution provided in this thread, but it still isn't connecting.


I have a question, the password that I'm entering, should that be the same password that I use to log into My account on the TPG Website?


I ask, because my old modem has a different password listed in the EWAN connection tab. I've tried both and neither seems to work, but I want to confirm which one is correct.




Level 15

Hi @tubbysnowman . The username and password are the ones for MyAccount/Post Office.