Hi @paulying ,
The latest firmware version of our supplied - TP-Link VR1600 modem/router for NBN FTTN/FTTB/HFC/FTTC is Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n.
We provide the modem for all our NBN plans as they are sold as an Internet & Home Phone Bundle. As the Home Phone component of your bundle is encrypted for security. The firmware update can only be done by our Engineering Team.
Let us know should you require further assistance.
Regards,
@paulying wrote:
Hi TPG Support,
My modem needs a firmware update, based on other posts on this forum it is not the latest version.
Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version:Archer VR1600v v1 00000000
Seriously, I do not understand why this cannot be completed via TPG Account Management.
