Hi TPG Support,   My modem needs a firmware update, based on other posts on this forum it is not the latest version.   Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n  Hardware Version:Archer VR1600v v1 00000000   Seriously, I do not understand why this cannot be completed via TPG Account Management. ... View more