TPG Community

Get online support

Archer vr1600v firmware upgrade please

SOLVED Go to solution
ogruca
Level 2

Hi

After the firmware upgrade, i am still having issues with devices dropping off the network, i have disabled the 2.4GHz and am only using the 5GHz wireless SSID.  This seems to be around every 2 days.

David_M
Moderator

Hi @ogruca 

 

I have checked your NBN-FTTC 50/20 service and all tests are passing at this stage,

I did see that NBN were just out there recently, and there is still an open incident waiting to be closed by them. Its may have been network issues at the cause of things and not your modem.

 

It is possible some of your issues is/was NBN doing their works on the network.

Give it a few days and hopefully they have resolved it in the network and it settles down. NBN will close the service incident when they have completed it.

 

Regards,
David_M

 

markglibres
Level 2

hey @David_M , this is the firmware version:

1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

David_M
Moderator

Hi @markglibres 

 

Hardware version: Archer VR1600v v1.1
NBN-FTTN/FTTB/HFC/FTTC = TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TPG-FTTB = TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

 

You have the latest firmware for your Archer TPG-FTTB modem.

 

thanks,