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Back Up and Restore Settings

pangreek
Level 3

Which of your new Modems has  back up so if i need to do a reset i can restore the settings

3 REPLIES 3
Rica_R
Moderator

Hi @pangreek,

 

Currently, Back-Up Settings to our supplied modems is unavailable. You can use a third party NBN ready modem/router, however, the VoIP phone will not work with it.

 

Kind regards,

pangreek
Level 3
So the modems are locked to voip , i have a faulty v1600 , what is your latest modem that will do the job and be speed upgrade ready?
BasilDV
Moderator

Hi @pangreek

 

For the NBN service, you'll receive either TP-Link Vx420-G2v/G2h or Vx220-G2v modem/router.

It will depend on the available stocks.

 

Shoot me a PM with your TPG username or customer ID number to check on this for you.

 

BasilDV