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Can I cancel my tpg nbn accounts and take my tpglink AX5400 modem and use it with another provider?

loisden
Level 2

Can I cancel my tpg nbn accounts and take my tpglink AX5400 modem and use it with another provider?

1 REPLY 1
Ahra_G
Moderator

Hi @loisden,

 

You may terminate the Service by giving us at least 30 days written notice. You must pay for charges for the service up to the end of the notice period. If you cancel your Service before the end of your Minimum Contract Period, you will be required to pay the early termination charges as described in our service description.

 

Your TPG modem should work with other Telco except for the VoIP function. 

 

Please send us a private message as we're keen on keeping you onboard. 

 

-Ahra_G