Can I use a different router?

[terencedangol]

I am currently on a FTTB plan and I was provided with a Huawei HG659 router.

I am thinking of buying a different router. Probably something like this.

Is it okay for me to use the Netgear router instead of the one provided by TPG?

[Anonymous]

Hi @terencedangol ,

Welcome to the community!

You may use any VDSL modem/router for TPG-FTTB. However, we'd like to set your expectation that the VoIP feature of the service will only work using our supplied modem/router.

We have an existing article about using a 3rd party modem/router. Feel free to visit the link below.

Using own modem for FTTB NBN 

Let me know how it will go and should you require further assistance.

Cheers!

[terencedangol]

Hi Shane,

Thank you for your reply.

"set your expectation that the VoIP feature of the service will only work using our supplied modem/router"

Can you please elaborate on this.

For some reason, the link does not work for me. I get this error:

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Thanks!

[Anonymous]

Hi @terencedangol,

I apologise, please see my previous response again. I updated my post. Let me know how it will go.

Cheers!