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Can i cancel my FTT Bundle service

Priskilla1990
Level 2
Hi, i want to ask can i cancel my home
Internet plan FTTB bundle.the problem i just got charge to my bank account today.
I need to cancel because i will move to other country side

Please help
2 REPLIES 2
Anonymous
Not applicable

Hi @Priskilla1990

 

We're sorry to learn that you are cancelling your service with us. Send us a PM with your TPG customer ID or username and we'll set you a callback with our accounts specialist for assistance. 


How do I private message (PM) in the community

 

Regards, 

Angeli
 

Anonymous
Not applicable

Hi Sirca, 

 

Thanks for completing the verification. Please expect a callback before 3PM NSW today from our accounts specialist. 

 

Regards,

Angeli