I do gaming every now and then and for the past few days it is impossible to play anything ( lagging alot ). So I thought maybe my modem had it enough and time for a new one. I purchased D-LINK AC200 DSL-3890 and I still have the same problem.
However, now I cannot connect my new modem to internet. I checked all the settings are correct;
VDSL ID : 2
User Name: *******
Password : *******
I can connect with my old modem but i cannot connect with my new one.
Any help will be great.
Thanks for your enquiry!
Here is a link to modem configuration details for all TPG supplied modems.
If you are having troubles configuring a third party modem, please feel free to try our online chat portal, or try getting support from your modem manufacturer.